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From85US$ /night
Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

558/559 Charlton Esplanade, Urangan, Australia, 4655
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior One-Bedroom Apartment
Max:
2 persons
1080 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Apartment
Max:
2 persons
970 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Superior Two-Bedroom Apartment
Max:
4 persons
1240 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Urangan700 ft
Airports
Hervey Bay (HVB) 3.5 mi
Bundaberg (BDB) 77.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking lot
  • Safe deposit box
  • Rooms/ Facilities for disabled
  • Elevator

Guest Parking

  • Kitchen
  • Electric kettle
  • Dryer

Dining

  • Restaurant

Spa & Leisure

  • Swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Balcony
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

558/559 Charlton Esplanade, Urangan, Australia, 4655
Map view
558/559 Charlton Esplanade, Urangan, Australia, 4655
Nearby
Harbor
Urangan Pier
1300 ft
Urangan QLD 4655
The Pier
2000 ft
Restaurants
The Vinyard
3600 ft
552 Charlton Esplanade Cnr Elizabeth Street
Salt Cafe Urangan
2300 ft
U 5 569 Esplanade

Reviews and Ratings <br />

Feedback from previous guests about their experience.
58%
loved the resort and would return for another relaxing stay
5.8/10
Guest rating
Rooms
6.2
Location
8.4
Service
5.0
Dining
5.0
Guest reviews
5.8/10
based on 5 reviews
8.6
8.6/10 based on 450 reviews
Thomas
United States of America, March  2025
5.0/10

My family trip to Pier One was unfortunate, as we faced numerous issues during our stay. The apartment was worn down and unclean, with ants and various repairs needed. While the location had potential, it was marred by aggressive management and a frustrating environment. We definitely expected better given the price we paid.

Rooms
5.0
The rooms were dirty and in need of repairs; we even found ants crawling around. For an older apartment, more effort should have been made to maintain it.
Service
5.0
The service we received was less than satisfactory, and it felt like the management took no responsibility for our concerns, which left us feeling neglected.
Location
6.0
The location seemed nice, but the aggressive attitude of the owners and local residents really impacted our experience.
Dining
5.0
The dining situation was very disappointing, consisting only of a couple of cereal packets and juice; not what we expected for breakfast.
Facilities
5.0
The facilities left a lot to be desired, with a broken dishwasher and lack of maintenance around the pool area.
Bob
United States of America, March  2025
6.8/10

I had a wonderful stay overall, but there were some ups and downs. The room was spacious with great views, and the location was ideal since it was just a short walk to the pier. However, the service could have been better, especially regarding the dining options. The amenities were nice, but some were in need of maintenance. Despite these issues, I would consider staying here again.

Rooms
8.0
The room was large and very comfortable, providing amazing views of the bay and Urangan Pier. I appreciated the spacious layout.
Service
7.0
The staff was friendly, though I felt they could have been more helpful during our stay.
Location
9.0
The location was excellent, just across the road from the seafront and only a five-minute walk from the pier.
Dining
5.0
The breakfast options were quite poor, and I wish there were more variety to choose from.
Facilities
6.0
The pool was enjoyable but needed better maintenance, and the amenities could use some updates.
Fred
United States of America, February  2025
6.2/10

My stay had some ups and downs. The location near the pier was perfect, and I loved the stunning ocean views from the balcony. However, the cleanliness in my unit wasn't great, particularly in the bathroom, and the air conditioning issues put a damper on my experience. With a little more attention to cleanliness and maintenance, this could be a fantastic place.

Rooms
6.0
The room was a good size with modern appliances and offered a nice pool view. However, it did need a more thorough cleaning, particularly in the bathroom where the shower tiles had mold.
Service
5.0
I felt the service could have been better, especially when it came to my concerns about the air conditioning. The owner was hard to reach and not very helpful during my stay.
Location
9.0
The location was exceptional, just a few minutes' walk to the pier and close to restaurants and cafes. It made exploring the area a breeze.
Dining
7.0
I appreciated the fresh milk and juice provided in the fridge on arrival, which was a nice touch.
Facilities
5.0
Although the pool area was nice when it was open, there were issues like the dishwasher being out of order and the lack of free Wi-Fi.
Ben
United States of America, February  2025
6.0/10

My stay was quite mixed. The location near the pier was fantastic and the spacious unit was comfortable, but I was disappointed by the lack of cleanliness in the bathroom and some amenities that were not functioning as expected, such as the dishwasher and air conditioning. Overall, while the setting is beautiful, attention to maintenance is needed to improve the experience.

Rooms
6.0
The unit was spacious with a comfortable king-size bed, but the cleanliness left a lot to be desired. The small kitchen was well-equipped, but some issues with maintenance were concerning.
Service
5.0
Service was lacking, especially regarding the air conditioning issue that was not addressed during my stay. This left a sour note as I felt unsupported.
Location
9.0
The location was excellent, just a stone's throw from the pier and within walking distance to cafes and restaurants. The views were stunning.
Dining
6.0
We were provided with some drinks, which was a lovely gesture, but there were limited dining options available nearby.
Facilities
5.0
The facilities were decent but the pool was closed during our stay, which was disappointing. I also found the lack of working Wi-Fi to be a downside.
Paul
United States of America, November  2024
6.4/10

I had an absolutely amazing stay at this resort. The views from the balcony were breathtaking, and the apartment was clean and spacious. However, my experience was marred by the service issues I encountered, especially regarding the air conditioning. The location is perfect, just a short walk to the pier and nearby restaurants, making it very convenient for exploring.

Rooms
7.0
The apartment was a good size with modern amenities and stunning ocean views. However, I did have issues with the air conditioner not functioning as described.
Service
5.0
The service left a lot to be desired due to the lack of responsiveness regarding the air conditioning issue. It really dampened the experience, especially when it came to follow-up after my stay.
Location
9.0
The hotel is beautifully located just a few minutes walk from the pier and coffee shops, making it an ideal spot for holiday activities.
Dining
6.0
While there were some nice touches like fresh milk and juice provided in the fridge, the dining options could be expanded to enhance the overall experience.
Facilities
7.0
The pool was a nice addition, and I enjoyed relaxing there, but it could have been better maintained.
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room